Monday, July 13, 2009

E.M.B.A.R.R.A.S.S.I.N.G

Our 4-wheeled friend decided to throw another fit this morning; The clutch died on us again, 2 years after it was fixed. I was furious when Hubby said it's likely we'll be without a car for 2 weeks and no way am I going to bear with the inconveniences for what I'll be potentially spending so I decided to call Opel for a "heart-to-heart" talk with them, but little did I know Hubby dearest played one of his biggest prank on me to date. Here's what happened.

I made the call to I THOUGHT Opel Customer Service...

Me: Hi, may I speak to Patrick please.

Lady: Please hold on.

30 seconds later...

Lady: Hello.

Me: I'm holding for Patrick.

Lady: Oh, the line bounced back, I think he is on the phone.

Me: Sure. Can someone help me instead as it's kinda urgent.

Lady: Yes Madam, how can I help.

Me: Ok. I'm calling on behalf of my husband, owner of car number XXXX. This morning our car was towed in for service as you can see in your records and

Lady: Oh Madam, sorry, I have no idea of your case, can I get Patrick to call you back?

Me: No problem. He can call me on my mobile or office.

5 minutes later...

Patrick: Hi, this is Patrick Chin, returning your call.

Me: Hi Patrick, thanks for returning my call so soon. I'm Evelyn, calling on behalf of my husband, David Wong, owner of Opel Meriva car number XXXX. His car was sent in, rather towed in to the workshop this morning for a recurring problem and it's really frustrating.

Patrick: Sorry, you said Opel... how do I spell the next word?

Me: *furious* What?!! You work for Opel and yet you are telling me you dunno how to spell Meriva? It's your Meriva model, spelt M.E.R.I.V.A!

Patrick: Errrr... but I don't drive Opel, I drive a Mitsubishi.

Me: What??? You drive a Mitsubishi? You are not calling from Opel?

Patrick: No, I'm not a car salesman.

Oh shit! I was quick to hang up the phone after a quick apology and called Hubby to check on the number. He checked his phone (and had he cheek to laugh) and told me he gave me the wrong number and coincidentally the person I called also goes by the name of Patrick, but the only difference is, he's Hubby's client, MD of a stage lighting company. Gosh! I was dumbfounded and utterly embarrassed by what had just happened. I only hope he does not register the car plate number, otherwise I've told Hubby to not park near his office lest he has elephant's memory.
This is one of my many embarrassing moments and truly a classic one that will go down memory lane.